Common Questions

What should I bring to my first appointment? 

Please make sure that you arrive to the physician’s clinic at least 15 minutes before your scheduled appointment time so that you can provide us the necessary paperwork and insurance information to put you into our system. To save time, you can also print the New Patient Forms located on our forms page and bring them filled out to your appointment.


Do I need a referral to make an appointment? 

No, you do not need a referral to make an appointment with either a primary physician or a physician assistant. We are currently accepting new patients.  However, for your visit to be covered through your insurance please contact your insurance provider to understand the terms of your policy.

How is the doctor-patient relationship different here, compared to other hospitals or clinics? 

We believe that our staff members are leaders in providing patient-focused care. We take the time to listen to patients’ concerns and address any questions they may have. We are a dedicated practice that values all of our patients and appreciate the long-lasting relationships we create with them.

What is your cancellation policy? 

We require a 24 hour notice to cancel all appointments. Please be sure to contact us if you will not be able to make your scheduled appointment with your medical doctor to avoid having to pay a cancellation fee.

How can I get a hold of my medical doctor? 

We take pride in our doctor-patient relationships and schedule plenty of time for you to get all of your questions answered.  If you need to get in touch with your medical doctor or physician assistant in between appointments, please contact our main office to leave a message or schedule an appointment.

How do you notify your patients of lab or test results? 

We contact all patients back with results. If you haven't received a call within 72 hours, please contact our office.

Will I be able to get copies of my test results? 

Yes, upon request we are able to provide you copies with your test results.

Do you allow urgent or same day appointments? 

We do set aside time for urgent visits. However, if you are having an emergency, please dial 9-1-1.